At MAD Recovery Centre, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. We are committed to maintaining the confidentiality and security of your information, and we encourage you to read through this policy to understand your rights and how we handle your data.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, postal address, and other contact details when you interact with us through forms or sign-ups.
- Health-Related Information: Information you provide during your recovery process or consultations to ensure we provide the best treatment plans for you.
- Payment Information: Credit/debit card details or other billing information to process transactions securely.
- Technical Data: IP addresses, browser types, referring/exit pages, and other technical information collected when you visit our website.
2. How We Use Your Information
MAD Recovery Centre uses your personal information to:
- Provide and improve our recovery services.
- Customize your experience on our website.
- Process your transactions and manage your account.
- Respond to your inquiries and communicate with you about appointments or service updates.
- Ensure the security of our website and services.
3. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your data with trusted third parties to:
- Process payments and manage billing.
- Provide recovery services in collaboration with our health partners.
- Comply with legal obligations or respond to lawful requests by public authorities.
All third parties with whom we share your information are required to adhere to strict data protection standards.
4. Data Security
We take the security of your personal information seriously. We use industry-standard measures to protect your data from unauthorized access, disclosure, or loss, including secure servers, encryption, and firewalls. However, no data transmission over the internet can be guaranteed to be completely secure, so we urge you to take your own precautions.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your experience. Cookies help us understand your preferences and gather information about your interactions with our website. You can adjust your browser settings to refuse cookies, but this may limit some functionality of our site.
6. Your Data Protection Rights
You have the right to:
- Access the personal information we hold about you.
- Correct any inaccurate or incomplete data.
- Request the deletion of your personal data, where applicable.
- Object to or restrict certain types of data processing.
- Withdraw your consent to data processing at any time, where consent is the legal basis for processing.
7. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically. Your continued use of our services after changes are made constitutes your agreement to the updated policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
MAD Recovery Centre
Email: privacy@madrecovery.com
Phone: +[Your Phone Number]
Address: [Your Address]